Here are tips on how to maximize your sales, Amigos and Amigas!
Types of Selling Tactics:
Soft Selling
A technique that puts less pressure on consumers to purchase.
Techniques:
- Know your customer’s needs and ensure that your offer/spiel addresses them.
- Listen to feedback.
- Win their loyalty by building relationships by:
- Replying immediately
- Adding your personal touch
- Be open to addressing their requests
Hard Selling
A technique that looks to convert sales right away.
Techniques:
- Suggestive selling based on recent purchase
- (i.e. ‘you might also like…’ or this goes well with…’)
- Create a sense of urgency to purchase by having limited time offers and special promos